Wholesale Information

1. New Accounts:

To apply for a wholesale account, create an account, then e-mail your resale license or tax ID to sales@4ausa.com along with your store information and email address. After your account is approved, you will be contacted via e-mail or phone and you can begin placing orders.

2. Placing Orders:

Orders can be placed on our website, via e-mail at sales@4ausa.com.

3. Order Requirements:

Minimum opening orders must be $100; orders thereafter must be minimum $50.

4. Backorders:

Backorders will automatically cancel when the total amount is under $100, please re-order these items.

5. Payments:

Orders must be paid by credit card, prepaid, or PayPal.
*A declined order status will be cancelled, along with any promotion related to the order, if alternative payment or instructions are not received within 30 days of notification.
*A $25 fee will be fined for any returned checks along with all costs of collection associated with the order. *4A (USA) Limited no longer offers Net 30 terms. Existing accounts on terms overdue 5 days will have their terms revoked and will not be reinstated.

6. Shipping:

Standard shipping is UPS ground, FOB – Mira Loma, CA. Pick-ups will be in Mira Loma, CA. Shipping is determined by the weight and destination. Actual freight charges will be billed to your credit card. Orders placed by 11:00 am PST will usually ship the same day. Orders placed after 11:00am PST will ship the next business day.

7. Returns:

All returns must be within 7 days of receiving the order, have a return authorization number, and are subject to a 15% re-stocking charge.

4A USA RMA Department
10314 Birtcher Dr.
Mira Loma, CA 91752

8. Discrepancies or Damages:

All invoice discrepanies must be reported within 7 days of receiving the order. Any damages must be accompanied by photos and may be returned upon request for evaluation.